Awards & engraving ERP
Crystal Images, Inc.
One database behind two front doors: the tool the shop lives in — orders, proofs and the floor together — and the portal your customer checks at midnight instead of calling.
Run the work
Shop
Quotes and orders, proofing and approvals, artwork and engraving specs, customer-supplied intake, and the floor from art through packing.
- Order entry with per-SKU stock and artwork tracking
- Proof approvals with tokenized links, signatures and reminders
- Laser, sandblast, rotary, UV, sublimation and 3D crystal pricing
- Station board, capacity calendar, payments and shipping
Let customers serve themselves
Customer Portal
Open orders and two years of history, with artwork, approvals, tracking numbers and balances — without an email to the office.
- Open orders plus 24 months of completed history
- Live shop status in plain language
- Carrier tracking deep links
- Approve outstanding proofs and reorder past jobs